This privacy policy outlines how The Herb Wash (“we,” “us,” “our”) handles personal information collected through our services. By using our website, you agree to these terms.

Information We Collect

We collect information you voluntarily provide, such as your name, contact details, billing/shipping addresses, and transaction history. We do not require account creation for purchases.

• Payment Information: Payments are processed via third-party providers. We do not store complete payment card details, such as full card numbers or CVVs.
• Automatically Collected Data: We automatically gather technical information when you navigate our site, including IP addresses, browser types, device details, and usage patterns. This helps us maintain security and improve our service.
• Third-Party Sources: We may occasionally receive information from marketing partners or social media platforms as permitted by law.

Use and Sharing of Information
We use your data primarily to fulfill orders, process payments, provide customer support, and communicate with you. Other uses include maintaining site security, preventing fraud, and marketing (where permitted).

We may share your data with service providers (e.g., shipping partners, payment processors, analytics tools) necessary to operate our business. We may also disclose information during business transfers (like mergers) or to comply with legal obligations (e.g., law enforcement requests). We do not sell your personal information as a standalone asset.

Cookies and Tracking
We use cookies to ensure site functionality, analyze traffic, remember preferences, and measure marketing effectiveness. You can manage or disable cookies in your browser settings, though doing so may impact some features. Where required by law, we will obtain consent for non-essential tracking technologies.

Marketing and Communication
You may receive promotional updates about our products and offers. You can opt out at any time by using the unsubscribe link in our emails or by emailing theherbwash@gmail.com. Even if you opt out of marketing, we will continue to send necessary transactional or support-related communications.

Data Retention and Security
We retain personal information only as long as necessary for the purposes for which it was collected or to comply with legal, accounting, and tax requirements. We implement reasonable technical and organizational security measures to protect your data, though we cannot guarantee absolute security for electronic storage or transmission.

Your Privacy Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or limit the processing of your personal information. To exercise these rights, please contact us at theherbwash@gmail.com. We will verify your identity before fulfilling such requests.

Children’s Privacy and Other Notices
● Children: We do not knowingly collect information from children. If you suspect a child has provided data to us, please notify us immediately.
● Do-Not-Track: Our systems currently do not respond to “Do-Not-Track” signals from browsers.

Updates to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be reflected by the “Last Updated” date at the top of the document. We encourage you to review this page regularly.

Contact Us
For questions or complaints regarding this policy, please contact us:
The Herb Wash
Sri Ganganagar, Rajasthan 335001, India
Email: theherbwash@gmail.com